Customer Testimonials
I had a good experience with this dealership they were very friendly and helpful. No high pressure
Great service while I was there. They took care of me and my daughter. Awesome
We found a pre owned GTI at Volkswagen of Orange Park and decided to check it out on New Years Day. We knew it would be an odd day to go car shopping, but we're glad we did! Jamaris Was extremely knowledgeable about the car, professional, patient and thorough through the negotiations. The entire dealership and all the staff were accommodating and welcoming and a pleasure to work with. It's a rare thing to be able to say buying a used car was a pleasure. Highly recommend Jamaris and this dealership!
Mr. Scott Pantin was very helpful and understanding with me purchasing my first car. He welcomed me in with opened arms. Even after my purchase he still is very helpful with any questions I have. Mr Chinn was also very helpful and understanding. Thank you both so much.
Very great welcoming place ! I loved the atmosphere as soon as I walked in I was greeted.
Great environment! Very welcoming. I also loved the atmosphere and how clean they are. Great experience over all.
You must buy your vehicle here! Scott and Scotty were the purest example of excellence in customer service. In an age where good service is hard to find, these two gentlemen have set the bar. Our car buying experience was seamless and we left feeling more like family than customers. Finally, I have NEVER experienced such a thorough test drive and explanation of all of the vehicles options. Five out of five stars, two big thumbs up and new customers for life.
Great experience. Scott Pantin handled the sale perfectly and Brianna was also great to work with!!
We went with the 2024 Volkswagen Atlas due to the salesmen, Ray! He was such a joy to work with and very knowledgeable about the Atlas.
Shamira was amazing! So helpful and not pushy! I hate pushy salespeople. She was perfect.
We just purchased a new (to us) Taos. We love it! Both Scott Pantin and Chi Chan were amazingly helpful. I sent my brother to them in Nov so our family has purchased 3 cars from them in the last 3 months. Would definitely recommend! They were informative, helpful and made everything so easy!
Thanks to Scott and Chin for making the car buying process very smooth and easy. I love my 2022 Taos!
Juan made the deal seamless, easy to understand the numbers and most of all I did not feel taken advantage of. I highly recommend Juan if you ever need a new set of wheels. The whole process was fast, it did not take me more than 2 hours to get my used 2021 car out the door.
I had a fantastic experience with Juan Jurado at Volkswagen Orange Park. He was extremely professional, knowledgeable, and made the car-buying process smooth and stress-free. He took the time to answer all my questions and ensured I was confident in my decision. I highly recommend working with him.
Scott Pantin and everyone at the dealership went above and beyond to make our recent purchase the best dealership experience I have had in years. Great personal communication and a straight forward fair negotiation.
Shamira was great. Her professionalism and attention to detail are impeccable. I would definitely recommend to anyone looking for a car to come to Hanania Volkswagen of Orange Park.
Hanania took care of me like I was family, Scott went out of his way and made the whole process of getting a car easy and stress free for me and my family.
My experience with this dealer was not only rewarding but Scott, my salesman made the entire experience so comfortable and stress free it was like buying a car from my friend. His concerns were more about me being a completely satisfied buyer than for him to make a sale at all! This was the first time in my life I ever felt relaxed and not pressured to buy a car. He never tried to force anything on me or tried to talk me into getting anything I didn’t need or want. His Sales Manager Chi was also very helpful ...
Larissa, Doug, and Brianna were all great. The buying process was easy and problem free. We would come back here again anytime!
What an excellent experience I had . My salesman was Scott, and let me tell you, he made my vehicle purchase a breeze. He never pressured me and answered any questions that I had. I had been out car shopping all day and couldn't find a good deal, and I made Hanania Volkswagen my last stop , I was aggravated from my experience at other dealers on that day, and was just about to give up on looking for a vehicle. Scott was so awesome and knowledgeable about the vehicles he showed me, and he is so amazing overall. His customer ...
This was one of the best car buying experience I’ve had. Scott did everything he could to make it a good experience. Will definitely be buying more cars from them
The Best Customer Service We enjoyed everyone there. They was GREAT from the beginning to end.
Great atmosphere. They worked extremely well with us and were excellent with not pushing the sale. They gave us our time to make our decisions, overall great experience and we left with the car we wanted. Would highly recommend!
Treated with consideration and respect from all involved. Showed me what I was interested in and answered all questions without hesitation. No high-powered pushing into something more than what I wanted or needed. Would definitely refer someone to this dealership.
They gave us a great deal and treated us like family no high pressure sales
Inquired about a new Jetta sport or SE, was treated with respect, and transparency. Sales consultant KD kept me up to date and informed every step of the way. If you are going to buy a new or used vehicle do it here!
I enjoyed my experience with Volkswagen of Orange Park. Team was great. Thank you for everything Riley.
Extremely satisfied with the team very friendly and helpfull allow me to make the correct choice Thank you
Came in late on a Saturday afternoon. Ray took great care of us and got us the vehicle we wanted at a good price. Brianna stayed late to make sure the financing was handled. Best car buying experience I've ever had.
Ronnie the GM did all to make the deal happen, i will recommend the dealership all day long.
It was the most awesome and professional experience. I have been recommending Mr. J McCullough and Brianna to all my friends and family. Keep up the good work guys!!!
This is our fourth vehicle purchase from this dealer. They are very straightforward and will go the extra mile for their customers.
The service was awesome. Qan went above and beyond to ensure everything went smoothly with our auto purchase. I definitely recommend this dealership. I'll certainly be coming back.
Absolutely Anazing experience! Khalil was well knowledged about all the vehicles and was able to find something my fiancée absolutely loved. Sales manager and Khalid put together a deal that we simply could not turn down and we walked out of there with a new suv.
Truly enjoyed working with Douglas. Very professional, knowledgeable, helpful, overall, it was a pleasure spending time with him.
Truly great experience! The sales team that I worked with was very informative and professional.
Quan is a fantastic salesman. He answered all of our questions and ensured we found the right vehicle. Highly recommend
Shelly in the service department was very understanding and helpful. She made the process seamless.
Sales person was Sammie (Samantha) she was awesome and they had out their sharp pencils got a great deal. Sammie was helpful fun just a joy to work with. If you go there ask for her.
Quan is absolutely hands down the best! He made sure everything ran smoothly and very sweet. I appreciate his help getting me my new car!!
Quan is a TRUE GOD SEND! His professionalism, transparency, patience and integrity is unmatched. My family and I are so grateful that we were fortunate to cross paths with Quan! Especially our daughter, who just purchased her car with his guidance, support and grace: THANK YOU QUAN!!!! 🙌🏽 🙂
Our salesperson Samantha was amazing!
Shout out to Quan with the excellent service. Transparent and Professional
Allen Byrd was amazing he educated me on what was needed regarding the issue with my vehicle.
This was a great buying experience. I had the opportunity to purchase what I wanted versus what they think I should buy. I was able to get everything I wanted in my vehicle. KD was very patient with my requests. I test drove the vehicles I wanted. I drove home happy with my purchase. This is my 2nd VW and have no complaints. Thanks to KD and the finance guy for a great experience.
Service is hands down best in the industry. They listen to your needs and find you the exact car for what you want and the price you want. They are friendly, attentive and I could go on and on about the amazing service. Will never buy a car elsewhere.
Working with Wesley and team was an awesome experience! I appreciated his direct and to the point approach, without trying to sugar coat anything or “sell” me.
Everyone was professional friendly and kind and helpful with the vehicle I was looking for and bought from them , thank you and a very special thank you to Alexis for all her help with my new car
My experience was awesome. The car that I came in for wasn't available, But I ended up with something even better. Quan was very helpful and made sure I got the best deal. At first I didn't think I was going to leave with a car but Quan made it happen. Needless to say I am super happy with my purchase. If you a looking for great quality great service and they will work with you, go to Volkswagen of orange Park and see Quan..
Quan was very helpful and patient during my car buying experience. Quan teamed up with Kelvin who gave us an awesome experience at the end of our car buying process. I would definitely recommend this car dealership!!
Quan was a huge help to myself and my fiance in terms of finding the right mix of fun and practical. I drive off the lot happy in my 2014 Nissan Altima. I will definitely recommend my car shopping friends to shop here, and to request Quan for any service or sale they may need.
Quan was very helpful in making sure we were able to test drive the vehicle we came after, and in making sure I drove off that lot at the right price. Truly a fantastic salesman. Definitely recommend buying through him at this dealership.
KD at Volkswagen OF Orange Park took great care of me. Service was great, fast and reliable. They help me find the vehicle I like that fit my preference.
The feeling of walking into a dealership… It doesn’t need an explanation, if you know you know. It was a great experience and this dealership sets the bar. It’s really the team that makes it all happen, our sales associate Quan! Beyond helpful and knowledgeable about the vehicles and features. I’m glad I walked in when I did cause I got the car I wanted but gained a friend in the process. Also would like to put this in there, you know a hard worker when you see one especially when their commute to work is an ...
I take my 2023 VW Jetta here for any and everything. Today I was here for maintenance on my car and was helped by Shelly. She was very thorough and helpful with any questions I had. I even had an issue and had to come back and she not only fixed the issue but also taught me how to do it for myself in the future. Everything about the service she provided was top notch and will keep me coming back for all of my maintenance!
It was great! They always take very good care of me and my car
Working with Quan was an amazing experience!! Roger Necessary in the finance department was amazing to work with as well!!
10/10 experience. Truly got beyond lucky working with Dave, Lucas, Douglas, Dalton and Frank. My car purchasing process was a breeze - even able to do while I was at work! Everyone I worked with listened to my wants/needs in a car and found the perfect match for me. The team I worked with felt more like family, where I looked forward to the phone calls, texts and updates! If you need a new car, I highly recommend meeting with Dave, Lucas, Douglas, Dalton, and Frank. They made this entire process fun and enjoyable.
If you’re looking to purchase a quality Volkswagen from a quality car salesman look no further!! Furqan (Quan for short) Rashad was absolutely amazing, he was honest, professional and efficient!! He along with his manager G, just like the letter, went out of their way to get me the car I wanted at the interest rate I wanted!! It doesn’t end there, in the financial department Roger Necessary ensured I understood everything I was signing and he’s also very knowledgeable about cars, he didn’t try an sell me anything I didn’t need!! I absolutely love ...
I came here after having the worst experience at Gossett VW in Memphis, TN. I had to get some parts replaced, and when I got here (VW of OP), I found out that Gossett gave me the wrong part numbers. Given that I called VW of Orange Park ahead of time to make sure they had the parts, I was so angry that Gossett gave me the wrong numbers. Shelly at VW of Orange Park was terrific. She listened to me vent about my experience, and she took me through, step by step, what they were going to try to ...
My experience was amazing Quan and the team there went over and beyond for me. I appreciate it so much. I've been recommending this location since my purchase. This whole team is a blessing to me and my new beginning.
We had a great car buying experience at VW of Orange Park. Everyone we dealt with was pleasant and professional. FurQan Rashad was great in helping us find the vehicle we wanted. He was informative, and never pressured us into anything. All around a great car buying experience.
I want to have a big shout out to Riley! He was absolutely the best salesman ever! He was very professional and was very pleasant to work with…if you or anyone you know is looking for a vehicle, Riley is your guy…
Service was quick and Representative was extremely helpful.
Have to say that the Experience was second to no one as they were very responsive to my desires and never over pressured or made me uncomfortable. Khalil was the ultimate professional and very up to date on the Products! Will never Go Anywhere Else for New Car or Service
Very kind!so patient to answer my questions clearly and quickly! A very nice experience
My husband and I were seeking to trade our car for another car, I don't know where to began to say how awesome the Staff are at VW of Orangepark in Jacksonville FL. Our sales person was Davion was very patient with us, Brianna one the managers there she gave us her word and it's Bond she(Brianna) and Davion wouldn't rest until they put us in a car, and not just any car. And last but not least Roger in finance was there to close the deal. My husband and I are completely SATISFIED with our ...
Excellent and caring staff. After being in an auto accident and having to replace my car, the staff, especially “KD”, were very caring and sympathetic towards my needs.
Working with Quan was amazing. Would recommend this salesman and the dealership. great experience with all.
Because of Allen's kindness and exceptional service
Great support staff had a great experience with this purchase would definitely return for my next purchase and would highly recommend this dealership
Still needing information on my Advantage plan and Warranties... And feel that a better rate could have been gotten on my Loan...
4/29/24 I had the Pleasure of working with an exceptional employee that is an Asset to this dealership, his name is Furqan Rashad. He takes Pride in what he does and the Customer, benefits from his Qualaties. He is Professional, Knowledgeable, Courteous, and Accomadating, he went Above & Beyond to give me Outstanding service! I want Furqan Rashad recognized for his Stellar performance ! If it wasnt for LaRissa Cox the Internet Sales Mgr, this deal would never have happened, Very Professional & she is the one that had Furqan work with me! Thank you kindly for taking such good care of ...
Riley made the car buying process easy and fun! Didn’t feel pressured at all, and took the stress out of buying a car.
Great experience working with all, as always. Riley, Kyle and Roger were great! Thanks!
We have purchased a total of 3 vehicles from this dealership and it has always been a wonderful experience.
Shelly was great, extremely helpful and knowledgeable when it came to our car! Thank you
I had the pleasure of working with Riley Gurkin to buy my Atlas. He was a amazing to work with and really made me comfortable with the buying process. I have severe anxiety and felt hardly any with him. I feel he listened to what I wanted and hit all the marks and was able to get me the car of my dreams in the price range I wanted to be in. I would 10/10 recommend using him and will be buying my next car from VW of Orange Park!
I had the pleasure of working with Riley Gurkin to buy my Atlas. He was a amazing to work with and really made me comfortable with the buying process. I have severe anxiety and felt hardly any with him. I feel he listened to what I wanted and hit all the marks and was able to get me the car of my dreams in the price range I wanted to be in. I would 10/10 recommend using him and will be buying my next car from VW of Orange Park!
Outstanding Dealership to work with and Riley was an awesome salesman. I would recommend this dealership.
Thanks to my salesman Courtney Lattimore for the great experience getting me into the car I wanted! Ask for her when you go here she will get you right.
Very friendly and professional staff. Helped me get my car serviced and answered all my questions regarding future maintenance.
Just an overall amazing experience from start to finish.the dealership was very clean,well organized and Quan made the experience so easy and enjoyable.
Shelley was very helpful and texted me to see how I was doing and to also inform me on my car status.
My experience here was top notch. My salesperson KD was friendly, knowledgeable and helpful. Roger in the finance department went above and beyond to make my sale a success. Highly recommended.
I had an amazing experience at Volkswagen of orange park and the sales person that attended me Jamaris McCullors was also amazing. Very respectful 🙏 and patient.
Very friendly staff and a pleasant buying experience!
I had an awesome rep who greeted me as I entered and kept me informed every step of the way. I will return for service? The facility was clean and very professional.
Best car buying experience of my life. Furqan Rashad got me everything I wanted and more. We didn't leave until I got everything I asked for. I recommend his services if you are looking to purchase a vehicle. Happy customer. You won't be disappointed ☺️
What your doing right? everything! I have a Les Schwab story for you. I purchased a 2021 Tiguan SEL in 2021 while living in Utah. I put 92 thousand miles on the car, we love it. Last year i had an oil leak (living in Alabama now) which i thought was from the oil pan. I replaced twice and the third time i bought a medal after market one and put in on myself. Then the timing chain gasket blew and the Daphne Alabama replaced it. Wife and was going on a cruise and had to drive to Fort Lauderdale (11 hours). I drove ...
The service manager was great my vehicle needed a blower motor it was under warranty. He took care of it right away. I would definitely recommend!
Could not recommend a better salesman than Quan, he spent hours working with me getting my payment and apr to where I wanted. And made sure I was not walking out of there disappointed or upset.
KD is the best!. Khalil listened to what I wanted & he delivered BIG! Our buying experience was great. Thanks again!
Douglas was awesome. We knew what we wanted and he made it happen. The finance team was great ⭐️⭐️⭐️⭐️⭐️ Detailing on vehicle seemed rushed but we were there a later in the day and they got us out the door efficiently. Thank you!
My husband & I had the greatest pleasure of meeting KD @ VW of Orange Park. He listened to what I wanted & my husband paid cash my new 2024 VW. Thanks again! KD
Edit: Wish I could give more than 5 stars. Jim professionally & compassionately solved my problem by going above and beyond. Thank you so much Jim. With him overlooking the dealership, I highly recommend this place.
The process to purchase my new car went very smoothly. The staff at Volkswagen of Orange Park were helpful and friendly.